Designing a space for personal development & purpose.

whylab is a mental health support service that provides online coaching and peer-to-peer support group sessions.

Bonanza Design had the pleasure of working with the whylab team on a four-week sprint to design a native application to enhance their existing services.

Topic
UX DESIGN
Industry
HEALTH
Duration
4 WEEKS
Team Size
3 UX designers, 1 UI designer, 1 creative artist
1

WEEK DEFINE

Bonanza Design met with whylab’s key decision makers in an Ideation and a Concept workshop. During the Ideation workshop we facilitated a Brainwriting session in order to generate as many ideas as possible; the team then grouped similar ideas into clusters, each representing a separate feature of the app. In the Concept workshop, whylab and Bonanza Design worked together to prioritise clusters thereby creating a concept that incorporated the most important features. whylab had stated that the product should be as simple as possible, whilst also keeping users engaged after their onboarding and activation (in this case, the whylab bootcamp). Simultaneously, Bonanza Design’s researchers were conducting a competitive analysis of the most important contenders in the Mindfulness and Personal Development markets.

2

WEEK PROTOTYPE

With a solid concept in place, the team began working on the mid-fidelity prototypes: defining the architecture of the native application, developing each new feature from the clusters, and designing the layout. Bonanza Design’s creative artists and UI designer worked in tandem on two different design directions for whylab to choose between.

3

WEEK DESIGN

Once whylab had settled on the most suitable design direction, Bonanza Design set to work on constructing the high-fidelity prototype. This needed to be as true-to-life as possible so as to conduct accurate tests with real users.

4

WEEK TEST

By the start of the fourth and final week of the sprint, the prototype was ready to go. The team had prepared the user flows that needed to be tested and got in touch with participants. Bonanza Design’s User Researchers conducted six usability sessions, during which potential users took part in the whylab bootcamp. Feedback was recorded in real time along strict data points, allowing the team to compile a facts-based report and to iterate on the designs. At the end of the sprint, Bonanza Design presented whylab with a fully-realised and iterated product.

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work with you