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How to Conduct User Testing at Scale

User testing is one of the most crucial design processes you can use to evaluate your product. But in many cases, it’s a hassle. You have to hire participants, conduct testings, analyze and present them to your team.

It’s time-consuming and undermines the budget. To help you solve this problem, Useberry, a quick remote testing tool, helps you  get results in scale in a short time period.

What are the benefits of Useberry?

• No hassle for hiring participants
• A large number of responses
• Analysis using a variety of data

Useberry is a handy tool for those who want to get results from a large number of people in a short period of time. You don’t need to book participants. Instead, you send a link to your community and get the results.

What are the weak points of Useberry?

   You don’t know exactly what people are thinking since you don’t communicate with them directly. However, if you use Useberry wisely, you can cover up this weak point. (details will be described later).

   You may need to go with a paid plan. With a free plan, you can have:

• 10 responses/month
• 1 project, 1 version on the platform
• Unlimited collaborators (viewers)

Check more information from here 

What user testing methods can you use?

1. Usability testing

   Single task, multiple tasks, open analytics

• Single task: Set one path the tester should complete. The single task works well when you want to validate a specific flow.
• Multiple tasks: Set multiple paths the tester should complete. This is appropriate when you want to test the entire flow of your product.
• Open analytics: Here, there is no task. The tester can freely walk through any flows that you set.

2. Preference & impression testing

   AB test, 5-second test, Yes/No questions, First click

3. Information architecture

   Card sorting, tree test

4. Questionnaires

You can combine several methods in one test. For instance, add a questionnaire after usability testing, to ask how testers felt. This way, you might be able to cover Useberry’s weak point, that you cannot know exactly what testers are thinking during the test.

How it the user testing works

1. Make a prototype by using a prototyping tool

ProtoPie, Figma, Sketch, Invision, Marvel, Adobe XD(plugin) are options. (Or you can even upload UI screens then create a prototype on Useberry)

2. Import a prototype to Useberry

Simply paste your prototype link

3. Set up the testing environment

Set the flow that testers need to take to complete a task. Edit the intro screen and welcome message, and add a questionnaire if needed. 

4. Share the link to your testers

If you want to find an appropriate target group, instead of sharing a link, you can access Useberry’s participant pool from 34 countries all over the world.

How can you analyze your user testing results?

There are various cool features to analyze results.

1. Session recording:

You can watch how testers interacted with the prototype by viewing the cursor movement. This way, you’ll get a deeper understanding of their behavior.

2. Heatmap:

You can see hotspots that testers click or tap. This helps you understand where testers focus the most.

3. User flows

This allows you to detect drop-offs and understand how testers navigate through your prototype.

Presentation to your team & client

Invite collaborators (viewers) on the platform to see the result together. By filtering and saving a segment set by you, you can present the results and analysis from various points of view. If you upgrade to a paid plan, Export-CSV will also be available. 

Thank you for reading all the way down. We believe Useberry will make your testing process fast and efficient. Let us know what you think about this article. Follow us on Instagram as we post almost daily.